Delivery Information
Shipping / Delivery Information:
DELIVERY POLICY
All the products purchased or ordered
through https://www.ebaqala.in, Baqala App shall be delivered to the doorstep
of the users within 1-2 days after the order is placed. Further, M/s. Staple
Station shall be responsible for ensuring the timely delivery of such orders.
However, in case of delivery of orders beyond the control of M/s. Staple
Station, it shall not assume any responsibility, liability thereof
SHIPPING POLICY
All products purchased or order through https://www.ebaqala.in,
Baqala App shall be shipped as per the shipping time and shipping charges
provided by our logistic partner and shall be specifically mentioned for each
product which shall be mentioned on the Website.
However, the shipping time & shipping
charges shall vary from product to product based on the delivery locations as
well. The shipping charges mentioned are estimated, however, in case of any
additional charges, such additional charges shall be intimated to You and You
shall be responsible for payment of such additional charges
NOTIFICATION OF SHIPMENT
In case an order is placed through https://www.ebaqala.in,
Baqala App we shall send information to
You through email and SMS (email id, mobile no provided by You during checkout
or registration) notifying the details of Shipment regarding your order. This
also includes the name of the logistic partner, tracking number and the date of
delivery regarding Your order.
CANCELLATION POLICY
• You
shall be able to cancel your order before your order is dispatched
• However,
in no event you shall be able to cancel your orders once the same is dispatched
Further, you shall be able to cancel your
orders once you receive it, only in the following cases
• In
case of order mismatch
• In
case of any defective product
• In
case the product is damaged at the time of delivery
• In
case of expired products
REFUND POLICY
You shall be eligible for refund only in
the following cases and the amount paid towards such order shall be refunded to
you based on the mode of payment opted by you.
• In
the event of order mismatch
• In
the event the product(s) ordered are defective
• In
the event the products are damaged at the time of delivery
Your refund shall be processed within (2-4
working days)